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Elevating Corporate Excellence in Life-Saving, Emergency Response
& Soft Skills Training

Empower your workforce with expert-led training programs designed for the modern Malaysian business landscape. Based in Penang, serving clients across Malaysia and Southeast Asia.

500+

Companies Trained

50,000+

Professionals Developed

94%

Client Satisfaction

About Vertex Training & Consultancy

Your Trusted Partner in Life-Saving, Emergency Response & Soft Skills Training

Founded with a vision to transform the Malaysian corporate landscape through effective Life-Saving, Emergency Response and soft skills training, Vertex Training and Consultancy has grown to become a leading provider of corporate learning solutions. Based in Penang, we take pride in our deep understanding of the local business culture and the unique challenges faced by Malaysian organizations.

Our team of experienced trainers brings together decades of expertise in corporate training, combining international best practices with culturally relevant approaches that resonate with Malaysia's diverse workforce.

Our core Values

  • Excellence - Committed to delivering the highest quality training that drives real results.

  • Integrity - Building trust through honest, ethical business practices in everything we do.

  • Cultural Sensitivity - Respecting and celebrating Malaysia's multicultural workforce in our training approach.

  • Innovation - Continuously evolving our methods to deliver cutting-edge learning experiences.

Our Mission

To empower Malaysian organizations with transformative life-saving, emergency response and soft skills training that enhances workplace performance, fosters effective communication, and builds resilient, collaborative teams.

Our Vision

To be the leading corporate training partner in Malaysia and Southeast Asia, recognized for
delivering measurable improvements in human
capital development.

Our Training Services

Comprehensive soft skills solutions for every organizational need

Life-Saving, Emergency Response Skills

Equip individuals with the knowledge, skills and confidence to respond effectively during medical emergencies, accidents and life-threatening situations

Communication
Skills

Enhance verbal and written communication abilities for more effective workplace interactions, presentations, and stakeholder engagement.

Team
Building

Build stronger, more cohesive teams through interactive workshops focused on collaboration, trust-building, and conflict resolution.

Emotional
Intelligence

Cultivate self-awareness, empathy, and emotional regulation skills for improved workplace relationships and leadership effectiveness.

Leadership
Development

Develop tomorrow's leaders today with our comprehensive leadership programs covering strategic thinking, decision-making, and team motivation.

Conflict
resolution

Learn effective strategies for managing and resolving workplace conflicts constructively while maintaining professional relationships.

Time
Management

Master productivity techniques and time management strategies to enhance personal and team efficiency in the workplace.

Customer
Service Excellence

Elevate your customer service standards with training focused on service excellence, client relations, and problem resolution.

Change
Management

Equip your organization to navigate change successfully with frameworks for managing transitions and building adaptability.

Our Training Programs

HRD Corp Claimable Programs Tailored to Your Organizational Needs

Can't find the program you need?
We offer customized training solutions tailore into your
organization's specific requirements.

Our Training Methodology

A Proven 5-Step Process for Training Success

  1. Needs Assessment
    We begin by understanding your organization's unique challenges, goals, and culture through detailed consultations with key stakeholders.

  1. Customized Curriculum
    Our expert trainers develop a tailored training program specifically designed to address your identified needs and objectives

  1. Interactive Delivery
    We employ adult-learning principles including role-plays, case studies, group discussions, and hands-on exercises for maximum engagement.

  1. Practical Application
    Participants apply their learning through real-world scenarios and exercises relevant to their specific workplace context.

  1. Measurement & Feedback
    We provide comprehensive post-training assessments and follow-up support to ensure lasting behavioral change and measurable ROI.

Our Training Philosophy

Adult
Learning Principles

We design all our programs around proven adult learning methodologies, ensuring meaningful and lasting knowledge transfer.

Interactive
& Experiential

Our sessions are highly interactive, moving beyond lectures to include role-plays, simulations, and real-world case studies.

Culturally
Relevant

All training content is contextualized for Malaysia's multicultural business environment, ensuring maximum relevance and impact.

What our clients say

Real feedback from HR professionals across Malaysia

Chan V Healthcare Enterprise

"The online training by Krishnavenni A/P Thata Kannaiah was excellent. The session was clear, well-organized, and very engaging despite being virtual. The trainer was knowledgeable, professional, and encouraged great interaction. Our nursing staff gained valuable insights and felt more confident applying the concepts in clinical practice"

Chan V Healthcare Enterprise

"The online training by Krishnavenni A/P Thata Kannaiah was excellent. The session was clear, well-organized, and very engaging despite being virtual. The trainer was knowledgeable, professional, and encouraged great interaction. Our nursing staff gained valuable insights and felt more confident applying the concepts in clinical practice"

500+

Corporate Clients

50,000+

Professionals Trained

94%

Client Satisfaction

15+

Industries Served

Frequently Asked Questions

Common questions from HR managers and L&D professionals

Get in touch

Ready to transform your team's soft skills? Contact us today for a free consultation and customized training proposal.

  • Headquarters - Penang
    Bayan Lepas, 11900 Penang, Malaysia

  • Phone
    +60 [Your Phone Number]
    Mon-Fri: 8:30 AM - 5:30 PM (MYT)

  • Email
    [email protected]

Request a quote

Executive Leadership Excellence

Comprehensive leadership program for senior executives focusing on strategic vision, organizational influence, and transformational leadership.

📅 2 Days (16 hours)
👤 Max 20 Participants
📚 English / Malay

  • Strategic Thinking & Decision Making

  • Change Leadership & Transformation

  • Building High-Performance Teams

Emerging Leaders
Program

Designed for high-potential employees transitioning into leadership
roles, focusing on foundational leadership skills.

📅3 Days (24 hours)
👤Max 20 Participants
📚English / Malay

  • Transitioning to Leadership

  • Coaching & Mentoring Skills

  • Performance Management Basics

Effective Communication Mastery

Master the art of professional communication with techniques for presentations, negotiations, and stakeholder management.

📅2 Days (16 hours)
👤Max 25 Participants
📚English / Malay

  • Professional Presentation Skills

  • Active Listening & Feedback

  • Cross-Cultural Communication

Presentation & Public Speaking

Overcome presentation anxiety and develop compelling public speaking skills for professional success.

📅1 Day (8 hours)
👤Max 15 Participants
📚English / Malay

  • Presentation Structure & Design

  • Body Language & Voice Control

  • Engaging Your Audience

Team Dynamics & Collaboration

Build stronger teams through understanding group dynamics, enhancing collaboration, and fostering mutual trust among team members.

📅1 Day (8 hours)
👤Max 30 Participants
📚English / Malay

  • Understanding Team Roles & Dynamics

  • Trust-Building Exercises

  • Collaborative Problem Solving

Emotional Intelligence for Teams

Develop emotional intelligence across your team for better workplace relationships and improved collaboration.

📅2 Days (16 hours)
👤Max 25 Participants
📚English / Malay

  • Self-Awareness & Self-Management

  • Social Awareness & Empathy

  • Relationship Management

Frequently Asked Questions

Common questions from HR managers and L&D professionals

We begin with a comprehensive needs assessment where we consult with your key stakeholders to understand your organization's specific challenges, goals, and culture. Based on these findings, we tailor the training content, examples, and exercises to be directly relevant to your industry and workplace context. This ensures maximum applicability and impact of the training.

    Yes, most of our training programs are HRD Corp claimable. We work closely with our clients to ensure all documentation and requirements are met for successful claims. Our team can provide the necessary training details, outlines, and supporting documents to facilitate your HRD Corp claims process.

While ROI varies by program and organization, our clients typically report significant improvements in areas such as employee engagement (15-25% increase), team productivity (10-20% improvement), reduced turnover costs, and better customer satisfaction scores. We provide pre and post-training assessments to help measure the tangible impact of our training programs on your organization.

Yes, we offer training programs in English, Bahasa Malaysia, and Mandarin. Many of our programs can also be conducted bilingually to accommodate diverse teams. Please inform us of your language preferences during the consultation, and we will match you with an appropriate trainer.

We offer flexible delivery options: on-site training at your premises anywhere in Malaysia, training at our fully-equipped facility in Penang, virtual/online sessions via Zoom or Microsoft Teams, and hybrid options. We regularly conduct training in Kuala Lumpur, Penang, Johor, and other major cities across Malaysia.

We understand that business needs can change. Our standard policy allows free rescheduling up to 7 days before the scheduled training date. Cancellations made 14 or more days in advance receive a full refund minus administrative fees. Cancellations within 7 days may be subject to charges. We strive to be flexible and work with clients on a case-by-case basis.

Yes, we offer comprehensive train-the-trainer programs for organizations looking to build internal training capabilities. These programs cover facilitation skills, training design, assessment methods, and ongoing coaching techniques. This option is particularly valuable for larger organizations seeking to scale their learning initiatives.

The ideal duration depends on the program objectives and depth required. For foundational skills, our 1-day workshops (8 hours) are effective. For comprehensive skill development, we recommend 2-day programs (16 hours). Leadership programs typically span 2-3 days. We also offer modular approaches where training is delivered in shorter sessions over several weeks for better retention and application.